1. Accreditation Consultancy

1.1. ISO/IEC 17020:2012 – Accreditation for Inspection Bodies:

ISO/IEC 17020:2012 specifies requirements for the competence of bodies performing inspection and for the impartiality and consistency of their inspection activities. It applies to inspection bodies of type A, B or C, as defined in ISO/IEC 17020:2012, and it applies to any stage of inspection.
(Reference : https://www.iso.org/obp/ui/#iso:std:iso-iec:17020:ed-2:v1:en) 
The categorization of inspection bodies as type A, B or C is essentially a measure of their independence. Demonstrable independence of an inspection body can strengthen the confidence of the inspection body's clients with respect to the body's ability to carry out inspection work with impartiality.

1.2. ISO /IEC 17021:2015 – Accreditation for Management System Certification Bodies:

ISO/IEC 17021-1:2015 contains principles and requirements for the competence, consistency and impartiality of bodies providing audit and certification of all types of management systems. Certification bodies operating to ISO/IEC 17021-1:2015 do not need to offer all types of management system certification. Certification of management systems is a third-party conformity assessment activity and bodies performing this activity are therefore third-party conformity assessment bodies. 
(Reference : https://www.iso.org/obp/ui/#iso:std:iso-iec:17021:-1:ed-1:v1:en)

1.3. ISO /IEC 17024:2012- Accreditation for Personnel Certification Bodies:

ISO/IEC 17024:2012 contains principles and requirements for a body certifying persons against specific requirements, and includes the development and maintenance of a certification scheme for persons. 
(Reference : https://www.iso.org/obp/ui/#iso:std:iso-iec:17024:ed-2:v1:en)

1.4. ISO /IEC 17025 – Accreditation for Testing & Calibration Laboratories:

ISO/IEC 17025 enables laboratories to demonstrate that they operate competently and generate valid results, thereby promoting confidence in their work both nationally and around the world. It also helps facilitate cooperation between laboratories and other bodies by generating wider acceptance of results between countries. Test reports and certificates can be accepted from one country to another without the need for further testing, which, in turn, improves international trade.

1.5. ISO /IEC 17065:2012-Accreditation for Product Certification Bodies:

The overall aim of certifying products, processes or services is to give confidence to all interested parties that a product, process or service fulfils specified requirements. The value of certification is the degree of confidence and trust that is established by an impartial and competent demonstration of fulfilment of specified requirements by a third party.
(Reference : https://www.iso.org/obp/ui/#iso:std:iso-iec:17065:ed-1:v1:en)

1.6. ISO /IEC 15189:2012 – Accreditation for Medical Laboratories:

ISO 15189:2012 specifies requirements for quality and competence in medical laboratories. It can be used by medical laboratories in developing their quality management systems and assessing their own competence. It can also be used for confirming or recognizing the competence of medical laboratories by laboratory customers, regulating authorities and accreditation bodies.
(Reference : https://www.iso.org/obp/ui/#iso:std:iso:15189:ed-3:v2:en)

2. Technical Standard Consultancy:

2.1 R2 – Responsible Recycling of Electronics:

The Responsible Recycler Practices Standard, or R2 Standard, was developed by the United States Environmental Protection Agency (EPA) in cooperation with major stakeholders and recyclers in the electronics industry. It describes best practices that go beyond legal compliance and calls for the responsible management of materials throughout the entire recycling process.

R2 is the leading standard for electronics repair and recycling, The R2 Standard provides a common set of processes, safety measures, and documentation requirements for businesses that repair and recycle used electronics. R2 is rigorously and independently audited, emphasizing quality, safety, and transparency. More than 800 facilities are currently R2 certified in 31 countries, with more added every day.

The R2:2013 Standard is the latest version of R2, the electronics recycling industry's leading certification. Each provision of the R2 Standard is designed to help ensure the quality, transparency, and environmental and social responsibility, of R2 Certified electronics recycling facilities.

2.2 SEDEX - Supplier Ethical Data Exchange

SEDEX is one of the world's leading ethical trade membership organization, working with businesses to improve working conditions in global supply chains. We provide an online platform, tools and services to help businesses operate responsibly and sustainably, protect workers and source ethically.

The Supplier Ethical Data Exchange (SEDEX) was officially launched in 2004. Very simply, it aims to help improve the effectiveness of buying companies' ethical trade strategies by offering a facility for supplier companies to share their audits with multiple customers. ... But SEDEX divides the ethical trading community.

SEDEX believe businesses can be leaders for making positive social and environmental impacts and improving the standard of working conditions for people working in global supply chains.

Consumers and investors are becoming increasingly mindful of the ethical creation and sustainability of a product. Companies have a responsibility to incorporate social, environmental and ethical operations in their business, taking responsibility for the entire life cycle of products and protect the rights of workers during the production process.

The complexity of multi-tiered supply chains can make it difficult for companies to be aware of or understand the potential risks that may be affecting their business and their suppliers. To source responsibly, a business needs to be able to trace a product or service through each stage of their supply chain, and work with their business and suppliers to ensure working conditions are fair, and environmental practices are sustainable.

2.3 WRAP – Worldwide Responsible Accredited Productions

Worldwide Responsible Accredited Production (WRAP) is the world’s largest factory-based certification programme for manufacturers of sewn products such as apparel, footwear and accessories. The WRAP programme certifies facilities for compliance to the 12 WRAP Principles, which assure safe and healthy, lawful, humane and ethical manufacturing processes throughout the world.

These 12 Principles consist of compliance with laws and workplace regulations, prohibition of forced labour, prohibition of child labour, prohibition of harassment or abuse, compensation and benefits as required by law, hours of work as limited by law, prohibition of discrimination, health and safety, freedom of association and collective bargaining, environment, customs compliance, and security. The WRAP programme certificate demonstrates commitment towards socially and environmentally ethical standards and represents responsible production.

2.4 BRCGS – British Retail Consortium Global Standards

British Retail Consortium (BRC) Global Standards is a market-leading global brand that helps build confidence in the supply chain.
British Retail Consortium (BRC) Global Standards specify safety, quality and operational criteria for food producers and suppliers. Their Global Standards for Food Safety, Packaging and Packaging Materials, Storage and Distribution, Consumer Products, Agents and Brokers, Retail, and Gluten Free set the benchmark for good manufacturing practice, and help provide assurance to customers that your products are safe, legal and of high quality.

BRCGS maintains multiple food safety standards for various verticals of food safety and security. BRCGS also maintains the database of their registered Consultants, Certification Providers, Training Providers and certified Clients all over the globe.

BRC Global Standards deliver confidence across the entire supply chain by guaranteeing the standardisation of quality, safety and operational principles. By setting the benchmark for excellent manufacturing practice, they provide assurance to customers that products are safe, legal and of high quality.

2.5 GRI –Global Reporting Initiative

The GRI Sustainability Reporting Standards (GRI Standards) are the first and most widely adopted global standards for sustainability reporting. Since GRI’s inception in 1997, GRI has transformed it from a niche practice to one now adopted by a growing majority of organizations. In fact, 93% of the world’s largest 250 corporations report on their sustainability performance.

The practice of disclosing sustainability information inspires accountability, helps identify and manage risks, and enables organizations to seize new opportunities. Reporting with the GRI Standards supports companies, public and private, large and small, protect the environment and improve society, while at the same time thriving economically by improving governance and stakeholder relations, enhancing reputations and building trust.

GRI works with the largest companies in the world as a force for positive change – companies with revenues larger than the GDPs of entire countries and supply chains that stretch the globe. As a result, the impact of GRI work on social well-being, through better jobs, less environmental damage, access to clean water, less child and forced labor, and gender equality has enormous scale.

2.6 SA 8000 – Social Accountability

The Social Accountability 8000 (SA8000®) standard is governed by Social Accountability International (SAI) and overseen by Social Accountability Accreditation Services (SAAS). It is the first globally recognised social compliance standard available for certification. Dedicated to improving working conditions, SA8000® is applicable to all companies regardless of scale, industry and location.

SA8000® is based on the conventions of the International Labor Organization, the Universal Declaration of Human Rights and the United Nations Convention on the Rights of the Child. The standard addresses a wide variety of issues including child labour, forced labour, health and safety, freedom of association and the right to collective bargaining, discrimination, disciplinary practices, working hours, remuneration, and management systems such as supply chain monitoring systems, external communication and other policies.

2.7 FSC – Forest Stewardship Council

The Forest Stewardship Council™ (FSC) is a nonprofit organisation that set standards for forestry practices with the aim of promoting environmentally responsible and socially beneficial forestry. Wood products such as furniture can be labelled as FSC certified if they meet the high standards set by the organisation.

To be certified, the flow of the wood material – from the forest to the customer – must be monitored to demonstrate its origins. This evidence is known as Chain of Custody (CoC).

2.8 OEKO – TEX Standard 100

OEKO-TEX® consists of 18 independent research and test institutes in the field of textile and leather ecology in Europe and Japan with contact offices in more than 60 countries. The partner institutes have joint responsibility for the development of test methods and limit values which form the basis for the standards.

The independent OEKO-TEX® partner institutes are entitled to conduct appropriate laboratory tests or company audits in accordance with worldwide standardized guidelines. These comprehensive product and process tests guarantee risk management, consumer and environmental protection, as well as legal conformity.

2.9 EFQM – European Foundation for Quality Management

The EFQM excellence model is a non-prescriptive business excellence framework for organizational management, promoted by the EFQM and designed to help organizations to become more competitive.

The EFQM Model is a globally-recognised management framework which allows organizations to achieve success by measuring where they are on the path towards transformation, helping them understand the gaps and possible solutions available, and empowering them to progress and significantly improve their organizations.

3. ISO Standard Consultancy:

3.1. ISO 9001:2015 – Quality Management System:

The ISO 9001 system enables the companies to maintain excellent procedures in order to meet customer needs at the global level in terms of quality and standards. ISO 9001 certification will give your organization the quality systems that will provide the foundation to better customer satisfaction, staff motivation, and continual improvement. A certified quality management system demonstrates your commitment to quality and customer satisfaction. Implementing an ISO 9001 quality management system will help you enhance customer satisfaction, achieve consistency, and improve internal processes. It can minimize the risk that customer expectations are not met.

 

Benefits of ISO 9001:2015:

  • Enhances better management skills
  • Maximizes the Efficiency
  • Improvement of Product and Process
  • Reduced Operating System
  • Increases Customer Satisfaction

3.2. ISO 14001:2015- Environmental management system:

ISO 14001 is an international standard for environmental management systems (EMS). Obtaining ISO 14001 certification helps your organization to lead the way in environmental efficiency, reduce operational costs, and the ability to win more business. EMS standard helps businesses of all sizes across all sectors make their day to day operations greater sustainable. Sustainability can ultimately save money, enhance brand reputation, engage employee accountability, and increase customer loyalty.

 

Benefits of ISO 14001:2015:

  • Improves Overall Environmental Impacts
  • Focus on the Proactive Management
  • Improves the Resource Efficiency
  • Reduction in organization Costs and waste production
  • Develop a corporate image and credibility

3.3. ISO 45001: 2018 – Occupational Health& Safety Management System

ISO 45001 is occupational health and safety management certification is an international standard that provides a framework to identify, control, and reduce the risks associated with health and safety within the workplace. An OHSAS 18001 certification proves that your management system has been measured against a best practice standard and found compliant.

Achieving OHSAS 18001 certification helps in identifying, analyzing the OHS risks, and taking preventive actions to manage these activities. Implementing OHSAS 18001 standard is to continuously minimize occupational hazard risk in the workplace, which in turn improves business productivity.

 

Benefits of ISO 45001:2018:

  • Increased awareness of OHS Risks
  • Reduction in the overall cost of incidents
  • Providing a safe and healthy workspace for employees
  • Prevent from injuries and ill health among the workforce
  • Reduces the Insurance Premiums

3.4. ISO 22000:2018 – Food Safety Management System

ISO 22000 certification is a truly international standard suitable for any business in the entire food chain, including inter-related organizations such as producers of equipment, packaging material, cleaning agents, additives, and ingredients. ISO 22000 is a set of guidelines that help businesses to set out and manage a food safety management system (FSMS). The processes and procedures that a business implements through ISO 22000 will help them to identify, monitor, reduce, and prevent food safety hazards at any stage of the food chain.

 

Benefits of ISO 22000:2018:

  • Control and Eliminate the Food Safety Risks
  • Reduce the wastage of Raw Material and time
  • Ensure sustainable Food Safety
  • Increased product safety and reduced risk of product liability
  • Promote international trade

3.5. ISO 27001:2013- Information Security Management System

The ISO 27001:2013 is an information security management system (ISMS) standard published in October 2005 by the international organization for standardization (ISO) and the international electro technical commission (IEC). ISO 27001 certification is essential for protecting your most vital assets like employee and client information, brand image, and other private information. Implementing an information security management system will provide your organization with a system that will help to eliminate or minimize the risk of a security breach that could have legal or business continuity implications.

 

Benefits of ISO 27001:2013:

  • Reduce Business Risk and Operational Costs
  • Keep Confidential Information’s Secure
  • Protects the Company, assets, shareholders and directors
  • Improve the Business Potential among the Competitors
  • Consistency in delivery of Services and products 

3.6. HALAL Certification

HALAL “Food That Meets with Muslim Law”. Muslims commonly use two terms to describe every subject as Halal or Haram. Halal is an Arabic word which means permitted, lawful with respect to which no restriction exists, and the doing and consuming of which the Law-giver, ALLAH has allowed. Haram means the opposite-unlawful or forbidden that which the Lawgiver absolutely prohibited; anyone who engages in it is liable to incur the punishment of Allah in the Hereafter as well as a legal punishment in this world. Nested Management Consultants is best HALAL Food Certification provider in UAE.

 

Benefits of HALAL Certification:

  • Food safety assurance.
  • Differentiation from your competitors.
  • No loss of non-Muslim markets/consumer.
  • Improved access to export markets in Muslim countries.
  • Potential business growth 

3.7. ISO 50001:2018- Energy Management System

ISO 50001 EnMS provides guidance of use and benefits for organizations involved in manufacturing and services, in all regions of the world. ISO 50001 will establish a framework for industrial plants, commercial, institutional, and governmental facilities and entire organizations to manage energy. It is estimated that the standard could influence up to 60 % of the world’s energy use. ISO 50001 energy management standard is applicable to all aspects impacting energy use, and this can be monitored and influenced by an organization.

 

 

Benefits of ISO 50001:2018:

  • Improved Operational efficiency and maintenance practice
  • Reduction in Energy Cost
  • Reduced greenhouse gas (GHG) emission and carbon footprint
  • Improved facility Performance
  • Increase Return on Investment(ROI)

3.8. ISO 55001:2014- Asset Management System

ISO 55001 this International Standard can be used in combination with any relevant sector or asset type-specific asset management standards and technical specifications. ISO 55001 specifies requirements for an asset management system, while the other standards detail sector-specific, asset-specific or activity-specific technical requirements or give guidance on how ISO 55001 should be interpreted and applied within a specific sector or to particular asset types.

 

Benefits of ISO 55001:2014:

  • Reduces Maintenance Cost
  • Improves Risk based Decision Making
  • Improves Service Performance
  • Helps to defend Maintenance Cost and Pricing
  • Improved Stakeholders Relationships

3.9. ISO 22301:2012- Business Continuity Management System

The standard provides organizations with a framework to ensure that they can continue operating during the most challenging and unexpected circumstances – protecting their staff, preserving their reputation and providing the ability to continue to operate and trade. ISO 22301 specifies requirements to plan, establish, implement, operate, monitor, review, maintain and continually improve a documented management system to protect against, reduce the likelihood of occurrence, prepare for, respond to, and recover from disruptive incidents when they arise.

 

Benefits of ISO 22301:2012:

  • Effectiveness of operations is totally improved
  • Ensuring continuity of supply to end user
  • Improved Security System
  • Protection of both physical and Knowledge assets of the business
  • Improved understanding of the Business

3.10. ISO 22716:2007 – Good Manufacturing Practice (GMP) Certification

Good Manufacturing Practice (GMP) certification is a system for ensuring that products are consistently produced and controlled according to quality standards. GMP is designed to minimize the risks involved in any production that cannot be eliminated through testing the final product. GMP compliance requires minimum practical sense hygienic and processing requirements suitable to all food processing establishments. 

Good Manufacturing Practice (GMP) is a term that is recognized worldwide for the control and management of manufacturing, testing, and overall quality control of food and pharmaceutical products.

 

Benefits of ISO 22716:2007(GMP):

  • Enhancement of your food safety Management System
  • Increases the Customers Confidence in your product
  • Enable employees to develop good production and Operation habits
  • Reduced Cost and Resources
  • Controls and reduces Cosmetic products hazards

3.11. HACCP (Hazard Analysis Critical Control point)

HACCP certification instantly demonstrates to customers your commitment to producing or trading in safe food. This evidence-based approach can be particularly beneficial when you are subject to inspection by regulatory authorities or stakeholders. Demonstrating a real commitment to food safety through HACCP compliance can also transform your brand and act as an effective entry-to-market tool, opening up new business opportunities around the world. HACCP certification is an internationally recognized standard defining the requirements for effective control of food safety.

 

Benefits of HACCP:

  • Saves your Business Money in the long run
  • Avoids you poisoning your customer
  • Food Safety Standard Increase
  • Ensures you are Compliant with the law
  • Food Quality Standard Increase
  • Organises your Process to produce safe food
  • Organises your staff promoting team work and efficiency
  • Due diligence defence in court

3.12. ISO 20000:2018- IT Service Management System

ISO/IEC 20000 is applicable to any organization, large or small, in any sector or part of the world which relies on IT services. The standard is particularly suitable for internal IT service providers, such as IT departments, and external IT service providers, such as IT outsourcing organizations. IT is essential to delivering today’s business. However, concerns are increasingly being raised about IT services, internal and outsourced, not aligning with the needs of businesses and customers. A recognized solution to this problem is to use an IT Service Management System (ITSMS) based on ISO/IEC 20000, the international standard for IT service management. Certification to this standard enables you to independently demonstrate to your customers that you meet best practice.

 

Benefits of ISO 20000:2018:

  • Reduction in incidents and improved incident management.
  • Enhanced reputation and perception.
  • Improving corporate image and credibility.
  • Adoption of an integrated process to the delivery of IT services.
  • Fundamental shift to proactive rather than re active processes.

3.13. ISO 13485: 2016 – Quality Management System for Medical Devices

ISO 13485 is an international standard that defines quality management system requirements for manufacturers of medical devices. ISO 13485 contains requirements essential for organizations operating at any tier in the medical devices and pharmaceutical supply chain. The primary objective of the standard is to facilitate harmonized medical device regulatory requirements and as a result, it includes some particular requirements for manufacture, installation and servicing such as added requirements on record-control, sterilization and risk management. It is based on ISO 9001. In particular, the requirements for customer satisfaction and continual improvement have been modified to make them more appropriate for regulatory purposes. Organizations can register to ISO 13485 as a standalone or in conjunction with an ISO 9001 or other registration.

 

Benefits of ISO 13485:2016:

  • Creates a competitive advantage
  • Ensures a consistent and effective approach to business management
  • Reduces risk factors via the use of risk management techniques
  • Engages top management involvement
  • Provides a robust framework for assuring product consistency

3.14. ISO 10002:2018- Quality Management for Customer Satisfaction

Smart management will find ways to differentiate themselves from competitors, define customer service standards, and deliver an effective complaint handing system for their customers. Complaint management is challenging as there is not always a concrete solution to the problem. Success depends on how well you understand the complaint, how it is handled and if the customer is happy with the solution offered. A new release of ISO 10002 for Quality Management: Customer Satisfaction – Guideline for Complaint Handling in Organization’s is an excellent customer service certificate and acts as a ‘true-to-life’ manual designed expressly for this purpose.

 

Benefits of ISO 10002:2018:

  • Customer Confidence.
  • Improved Efficiency.
  • Better Relationship.
  • Continual improvement.
  • Transparent System.

ISO 28000:2007 – Supply Chain Security Management System

This standard defines the security requirements during the supply chain process, relating security management to other aspects of the existing business management system. These include all activities controlled or influenced by organizations that impact supply chain security, which includes transportation of these goods along the supply chain. ISO 28000 uses an additional pragmatic approach where the risk levels of organizations supply chain operations are identified. It enables your organization to execute a risk assessment with supporting management tools (I.e., document controls, key performance indicators, internal audits and training) and implements the controls in accordance with the risk involved.

 

Benefits of ISO 28000:2007:

 

  • Allows management to focus resources and efforts on areas with high-risk concerns (via a security risk assessment)
  • Allows security to be maintained as a process so that the effectiveness of security management can be measured and improved
  • Allows management to benchmark its security management efforts with international standards and
  • Demonstrates to stakeholders the commitment to implement a systematic security management.
  • Competitive advantage in the market.
  • Enhanced reliability.
  • Enhanced customer satisfaction.
  • Opportunity to gain new businesses.
  • The ability to control and manage threats within an organization.

3.16. ISO 20121:2012- Event Sustainability Management System

ISO 20121 is a management system standard that has been designed to help organization’s in the events industry improve the sustainability of their event related activities, products and services. ISO 20121 is a management system standard that has been designed to help organizations in the events industry improve the sustainability of their event-related activities, products and services. ISO 20121 applies to all types and sizes of organization involved in the events industry – from caterers, lighting and sound engineers, security companies, stage builders and venues to independent event organizers and corporate and public sector event teams.

 

Benefits of ISO 20121:2012:

  • Makes your Business More Efficient, Competitive and profitable
  • Enhance reputation and strengthen relationships with key clients
  • Reduce carbon emissions over the entire event supply chain
  • Strengthen the position of the organisation within the community
  • Achieve costs savings with respect to material consumption, waste and energy

4. Product Certification Consultancy

4.1. CE Mark

The Certificate of Conformity Europe (CE Mark) is a mark to indicate that the product to which it is affixed is in conformance with EU Product Safety Directives. These EU Directives apply to all products that are to be put into service for the first time inside the European Economic Area.

 

The CE marking indicates a product’s compliance with EU legislation and so enables the free movement of products within the European market. By affixing the CE marking to a product, a manufacturer declares, on his sole responsibility, that the product meets all the legal requirements for the CE marking, which means that the product can be sold throughout the European Economic Area (EEA, the 28 Member States of the EU and European Free Trade Association (EFTA) countries Iceland, Norway, Liechtenstein). This also applies to products made in other countries which are sold in the EEA.

However, not all products must bear the CE marking, only product categories mentioned in specific EU directives on the CE marking.

 

CE marking does not indicate that a product was made in the EEA, but merely states that the product has been assessed before being placed on the market and thus satisfies the applicable legislative requirements (e.g. a harmonized level of safety) enabling it to be sold there. It means that the manufacturer has:

verified that the product complies with all relevant essential requirements (e.g. health and safety or environmental requirements) laid down in the applicable directive(s) and

if stipulated in the directive(s), had it examined by an independent conformity assessment body.

 

It is the manufacturer’s responsibility to carry out the conformity assessment, to set up the technical file, to issue the declaration of conformity and to affix the CE marking to a product. Distributors must check that the product bears the CE marking and that the requisite supporting documentation is in order. If the product is being imported from outside the EEA, the importer has to verify that the manufacturer has undertaken the necessary steps and that the documentation is available upon request.

 

 

Benefits of CE Marking Certification:

There are a significant number of advantages of CE marking for the manufacturer and for the consumer. In particular:

  • CE marking provides manufacturers with market access to the whole European Economic Area, since countries within this area may not restrict the placing on the market of products bearing the CE marking.
  • It guarantees that the product conforms to the regulations in the specific directive
  • It is a guarantee for the manufacturer that the product is safe for consumers
  • It may significantly reduce damage claims and liability premiums.

4.2. SASO Mark

The Kingdom of Saudi Arabia requires that all consignments of products to be exported to the country should be accompanied by a Certificate of Conformity (CoC).

The Saudi Arabian Conformity Assessment Programme (CAP) is a strict set of guidelines implemented by The Saudi Standards, Metrology and Quality Organization (SASO).

It provides pre-shipment verification of conformity to standards required by Saudi customs officials and verifies that products being imported into the Kingdom of Saudi Arabia conform with applicable safety, quality and technical regulations and standards before shipment.  Standards relating to the Islamic Religion and National culture are also given priority.

The SASO Certificate of Conformity (CoC) is a mandatory document used by Saudi Customs Services for clearance of goods going to Saudi borders and ports.

(Reference : https://www.xds-solutions.com/saso/#)

 

The Saudi Standards, Metrology and Quality Organization (SASO) Certificate of Conformity (CoC) scheme ensures that all products entering into Saudi Arabia are in conformity with national product safety and quality requirements.

Importers require SASO conformity certification at customs to prove product conformity and to clear the shipment from the port. The scheme applies to all types of products, excluding a small scope of non-regulated products.

(Reference : http://www.racs-me.com/saudi-quality-mark/saso-certificate-of-conformity/)

 

Benefits of Saudi Quality Mark:

  • It inspires the continuous development and improvement of the product by following modern scientific methods that improve the product.
  • This enrich competitiveness in international markets.
  • It enhances the reputation and name of establishments locally, regionally and internationally.
  • It facilitates the entry of products through customs ports.
  • It facilitates the export process of the products carrying it.
  • It increases merchant’s sales.
  • It is a way of constructing conventional trade infrastructures that facilitate signing export contracts with other countries.
  • It qualifies establishments to win local and international quality awards.
  • It supports the national economy, increases competitiveness of Saudi products in the local and international markets and increases Saudi exports.
  • The Quality Mark is an important means to guide consumers to products that conform to Saudi standards.
  • Through the Quality Mark, products gain customers satisfaction and trust.

4.3. ESMA Mark

Emirates Authority for Standardization and Metrology (ESMA) is implementing the Emirates Conformity Assessment Scheme (ECAS) and the Emirates Quality Mark (EQM). Under this scheme, local and imported products are verified for compliance against National Standards.

ESMA has established Technical Committees in the fields of food products, construction and building materials products, electrical and electronic products, chemical and plastic products, mechanical products, petroleum products and lubricants, and metrology and information technology.

 

Emirates Conformity Assessment Scheme (ECAS)

ECAS is a Product Certification scheme for government-regulated products as mandated by the Federal Law 28 of 2001.

Under this scheme, all regulated products must meet the requirements for safety and quality specified in the Technical Regulations adopted by the UAE government.

Suppliers must register the products and obtain Certificate of Conformity prior in order to sell inside the UAE.

  • A proof that the product has been approved by the Federal Government through ESMA.
  • One of the documents required when clearing shipments from Ports and Customs Authorities.

Emirates Quality Mark:

The (EQM) is a mark of conformity granted to the products that can demonstrate compliance with the relevant UAE National Standards, Regional and/or International Standards and are manufactured by an organization implementing an effective Quality Management System to ensure continuous compliance.

The process of achieving the license to use the Emirates Quality Mark involves a comprehensive evaluation of the product as well as the quality system used by the manufacturer in production through auditing, testing and inspection.

  • Issuance of License to use Emirates Quality mark for Products and factories According to the technical requirements of Board of director’s decision.
  • The EQM Certificate can be used to clear shipments from Ports and Customs Authorities instead of ECAS Certificate for the certified products only.
  • The Mark can be printed on the certified product as a proof of compliance and approval by the Federal Government through ESMA.

4.4. FDA Registration

Food & Drug Administration (FDA) Registration is the basic requirement for domestic and foreign establishments that manufacture or market food, drug, API or medical device in the USA. FDA registration is not mandatory for cosmetic establishments but can participate in FDA voluntary cosmetic registration program (VCRP).

Reference : https://www.fdahelp.us/, https://www.fda.gov/industry/fda-basics-industry, https://giannamore-law.com/our-services/fda-consultant/ , https://www.registrarcorp.com/)

5. Regulatory Certification /Approvals Consultancy

5.1. ADNOC Pre- Qualification

Abu Dhabi National Oil Company (ADNOC)company registration and prequalification is two-stage process. First stage process is registration. Once approved the preliminary registration we can prequalify the product or services we are dealing with. For Suppliers, the registration is as Vendor and for service providers it is Contractor.

 

ADNOC company registration and prequalification is two-stage process. First stage process is registration. Once approved the preliminary registration we can prequalify the product or services we are dealing with. For Suppliers, the registration is as Vendor and for service providers it is Contractor. There is approved product/services list from ADNOC for registration.

5.2. ICV Certification Support

ICV is in Country Value Certification by ADNOC. A certificate which measures the contribution of the company towards the local economy. The United Arab Emirates aims to diversify the local economy, strengthen supply chains, increase Emiratization in the private sector and transfer technology knowledge to the local companies.

The certificate can be used by all companies, wherever they are, to participate in government tenders under the Abu Dhabi Local Content Program.

ICV certification is a requirement for all companies operating in Abu Dhabi that wish to apply for governmental and semi-governmental procurements. The ICV factor accounts for 40% of the financial evaluation. All government and semi-government entities in Abu Dhabi require an ICV certificate for their procurements.

5.3. Dubai Quality Awards

The Dubai Quality Award, based on the Excellence Model used by the European Foundation for Quality Management (EFQM), evaluates nominations on Leadership, Strategy, People, Partnerships & Resources, and Processes, Products & Services, as well as Customer Results, People Results, Society Results, and Business Results.

Dubai Quality Group organizes various training programs, conferences & awards throughout the year with the objective of improving Quality of Service & Business Excellence in the Region. The group extends membership opportunities to organizations, in exchange of various benefits.

Cost-effective and value-added workshops are conducted on a regular basis to provide attendees with knowledge, tools and techniques to implement new and effective management theories within their own organizations. DQG is committed to be center of Knowledge sharing for all topics relating to Innovation and Excellence.

5.4. Global Star Rating Programs for Services

The UAE Government launched the Global Star Rating System in 2012, aiming to bring about a quantum leap in the efficiency of government services as per global standards. This system rates service centres on a scale of 2 to 7 stars based on the outcome of independent evaluation and assessment of customer experience. The result of the evaluation is recorded in the assessment report which highlights the strengths and weaknesses of the centre. 19 service centres joined the scheme at the start. The number grew to 159 centres by 2014.

The Global Star Rating System’s new standards focuses on customers’ overall experience to better evaluate the entity’s success in streamlining customers’ journey and allowing them to obtain their services in a smooth, fast and efficient way. They also aim to assess the consistency of customers’ journey across the different service delivery channels.

The Global Star Rating System aims to:

  • Establish the customer experience system: concepts, criteria, requirements, assessment
  • Educate and train government employees to enhance the level of service
  • Evaluate and measure current customer satisfaction level
  • Identify strengths and area of improvements.

6. Trade Mark & Service Mark Consultancy

Trademarks and service marks are words, names, symbols, or devices used by manufacturers of goods and providers of services to identify their goods and services, and to distinguish their goods and services from goods manufactured and sold by others. Registering a trade mark must be distinctive for the goods and services provided. In other words, it can be recognized as a sign that differentiates your goods or service as different from someone else’s.

Most businesses are aware of their brand or branding and rightly see it as their corporate image and know it is of vital importance to their business, but often do not realize how vulnerable it is at the same time. In order to protect it properly, it should be registered as their trade mark.